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Shenzhen Jingming Xin Umbrella Products Co., Ltd. (hereinafter referred to as “Umbrella Factory”) sales department trained all sales personnel in the conference room at 8:00 am on November 7, 2018, mainly for the purpose of avoiding customers when visiting customers. Some error situations, the specific training content is as follows:

1. Do a good job of visiting the door (such as: written, browse in the mind, determine the time, bring the pattern, quantity, price, customers need those styles of umbrella);

2, check your own attitude when you go out, the image of clothing;

3. Be politely greet the front desk after arriving at the client company. No squabble or embarrassing action can occur.

4. Respect each employee in the client company;

5, visit customers can not more than two, girls are best to find someone to accompany;

6, visit customers can not tell customers to visit you by the way;

7. It is not late to meet with the customer;

8. The first time you meet with the customer, you cannot directly introduce the product;

9, the first time you see the customer can not appear very close, to maintain the appropriate distance, to learn to praise;

10. Listen to more questions when talking to customers;

11, do not argue with the customer, first praise and then recommend;

12. Pay attention to your words and deeds when talking to customers. Don't let customers think that you are very high;

13. Try not to say or understand when talking to customers;

14. Remember the name of the customer;

15. Don't inquire about the privacy of customers;

16. When talking to the customer, the mobile phone is muted or turned off;

17, do not talk to customers for too long, to control the time (to avoid affecting the customer's working hours);

18, do not take the initiative to talk to customers about irrelevant topics;

19. Follow the follow-up after visiting the customer.